ERP and Productivity Increasing software programs were meant to help people on an everyday basis and increase the working productivity. Surprisingly the role of these software have been being slowly changing. As more or more business processes are defined and hard-coded by different software programs one usually has got the feeling that the company is basically managed and lead by these softwares and not anymore by humans. Perhaps in a not very far future companies will not be anymore defined by the people, by the employees, only by the used softwares and process.
I always hated to say for people: human resource. However in this sense, it makes sense: human resource is just a resource among the others that is used by the company and probably not the most important one.